Privacy Policy
Last updated: January 1, 2025
IPOup ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have about your data when you use our website at ipoup.in and any related services.
1. Information We Collect
1.1 Information you provide directly
- Account registration: Name, email address, and password when you create an account.
- Profile information: Any additional details you choose to add to your profile.
- Communications: Messages you send us via contact forms or email.
1.2 Information collected automatically
- Usage data: Pages visited, features used, time spent, click patterns, and navigation paths.
- Device data: IP address, browser type, operating system, screen resolution, and language preferences.
- Cookies and similar technologies: We use cookies, local storage, and similar tools to maintain sessions and improve your experience. See Section 5 for details.
1.3 Information from third parties
- Authentication providers: If you sign in with Google or another OAuth provider, we receive your name, email, and profile picture from that provider.
- Analytics partners: Aggregated, anonymised statistics about how users interact with our platform.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account and authenticate you.
- Deliver the IPO data, GMP tracking, and market intelligence services you request.
- Send transactional emails such as password resets and account alerts.
- Send optional newsletters or IPO alerts — only if you opt in.
- Analyse usage patterns to improve features, performance, and reliability.
- Detect, investigate, and prevent fraudulent or abusive activity.
- Comply with applicable legal and regulatory obligations.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Legal Basis for Processing (GDPR / DPDP)
Where applicable law requires a legal basis for processing, we rely on:
- Contract performance: To fulfil our service commitments to you.
- Legitimate interests: To operate, secure, and improve our platform.
- Consent: For optional communications such as newsletters; you may withdraw consent at any time.
- Legal obligation: Where we are required to process data to comply with law.
4. Sharing Your Information
We share personal data only in limited circumstances:
- Service providers: Trusted vendors who help us operate the platform (cloud hosting, authentication, email delivery, analytics). They process data only on our instructions.
- Legal requirements: When disclosure is required by law, court order, or to protect the rights and safety of our users or the public.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data becomes subject to a different privacy policy.
5. Cookies
We use the following categories of cookies:
- Strictly necessary: Required for authentication and core site functionality. Cannot be disabled.
- Performance / Analytics: Help us understand how visitors use the site (e.g., page views, session duration). Anonymous data only.
- Preference: Remember your settings such as theme or language.
You can control non-essential cookies through your browser settings. Disabling cookies may affect some features of the site.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymise your data within 30 days, except where we are required to retain it for legal or regulatory reasons.
7. Security
We implement industry-standard technical and organisational measures to protect your data — including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your data ("right to erasure").
- Restrict or object to certain processing activities.
- Data portability — receive your data in a structured, machine-readable format.
- Withdraw consent at any time for consent-based processing.
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
9. Children's Privacy
IPOup is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Third-Party Links
Our platform may contain links to external websites (e.g., SEBI, NSE, BSE, registrar portals). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top and, where appropriate, notify you by email or a prominent notice on the site. Continued use of IPOup after changes take effect constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
IPOup Privacy Team
Email: [email protected]
We aim to respond to all privacy-related inquiries within 30 days.